The Commercial, Herne Hill

saw this place loads when coming out of herne hill station and thought it looked cool. finally made it there and wasn't impressed. we had reserved a table and yet someone was sitting there which was embarrassing when we had to get the staff to ask them to leave. having sat down, we discovered the seats were far too low for the table and we were gonna be eating. we were moved to a corner but this was far too dimly lit. we eventually moved away ourselves again. the food was okay, but for what they're charging it should have been great. i had southern fried chicken which was dullsville. i really thought the coating would be zingy and full of flavour. far from it. thin fries were aneemic in colour and needed 10 more mins at least in the oven. very pricy gastropub-style food but for what they're charging should have been so much better. Staff very sullen. And they also adopt the serving two people at a time system at the bar which irks me. Just show one customer your full attention at any given time. Could have been so much better.

17 Sep 2013 07:14

O'Neills, Sutton

only 1 member of staff serving four customers. the barman was trying to serve more than one person at one time which i think...ultimately slows things down. but there ya go. The Brooklyn Lager had previously been out ...and i was informed again that it was ..out. When I complained that was the 2nd time it has been out...i was informed it had actually been taken off the menu totally. Why still have the beer pump uncovered like it was still on the menu then? seems pointless..and getting peoples' hopes up is stupid. my friend ordered the boarburger and paid for it. then a waiter came to the table and told us that was out too. he didn't offer the 95 pence change once my friend ordered a different meal. we were later informed that they'd had very little deliveries since the bank holiday which was quite a few days ago now. the 95 pence was not offered back.. the portion sizes for the irish stew were pitifully small for £8.50. we complained about this and were told by staff this was the standardized portion and that other customers had moaned about it. The manager dealt with our complaint brilliantly and refunded one meal. She was amazingly helpful and very effective. a good end to rather an average, frustrating experience

7 Apr 2013 10:56

The Finsbury Park, Finsbury Park

excellent pub. really friendly staff. nice stripped-back decor, good selection of drinks. and free live music with actually good stuff put on ! hope it doesn't get TOO popular !

6 Feb 2013 23:24