The Druid Inn, Birchover

I am so disappointed with the outrageous experience I had at the Druid Inn. Previous to this experience we had a wonderful one. Incredible food and a lovely atmosphere with an interesting history. The experience on the 21/08/11 proved other wise. We convinced our 13 friends we should book a table here. When we got there we were sat very close to the kitchen. The chef didn't realize that we could here him and was throwing around the f*word like it was going out of style. The first thing we heard was tell them to "f*cking f*ck off! there's too many of them" After ignoring that comment and taking it with a pinch of salt our food was sent to us. Two of the risotto's were plain and dull, another plate (a burger) had a small dark HAIR in it, and one order was wrong. First the order that was wrong was brought up. When the shy but sweet and hospitable server went to tell the chef we heard him yell at her "THIS IS YOUR F*CKING FAULT! Go tell them that they're not going to get it for a long time and that it's your fault. I can't f*cking believe this!" When she came back to say that it's being handled we decided to not bring up the issues with the other food in fear of what he would do to it or that he would yell more at this poor server. We also said that we would not be accepting the new dish and to let the chef know we can hear everything he has said. After the meal the servers continued to apologize to the lady in our group whose order was wrong but the chef didn't make an appearance personally. More than the vile things this chef said about our group and despite the fact a individual typically pays atleast �15-�20 per person which between the 13 of us brought in atleast �200 which he was happy to snub, the way he talked to his staff was enough to make your stomach turn and it did!!!!! Verbal abuse within a company should be looked at seriously and this man should not take out his anger on his poor staff. Due to the recession people have become scared to stand up for themselves in fear they will lose their jobs. I am absolutely repulsed that a company would hire such a aggressive individual and let them get away with it. Gordon Ramsay has glamorized being verbally abusive towards staff but it should not be accepted. No matter how stressful a job is! If you can't do it, get out! You don't hear surgeons who have individuals lives in their hands talking like that so why should chefs! At least Gordon Ramsay respects his customers. The chef at the Druid Inn respects no one and does not deserve your money! If your thinking of going to the Druid Inn I'd like you to think twice about the kind of person you are supporting financially.

22 Aug 2011 14:53