BITE user profile - melanie1
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this pub has completely changed over the last 12 months since the new manager took over. it is spotlessley clean. food is fantastic and reasonably priced and is always delivered within 10 mins. the management have worked hard to completely change the kind of clientel that come into the pub and its now more of a family and diners pub. the staff are really really friendly and always make you feel welcome and they also do a lot of charity work. yes the pub was ran very badly before and had a bad reputation but now since the new manageress has taken over she has done a really good job of turning things around, and if people did have a problem with the pub i am sure that she would rather be told to her face about it so that she could resolve the issue there and then in the pub rather than people writing lies on this website.
13 Apr 2009 10:27
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melanie1 has been registered on this site since 13th April 2009
Five Quarter, Peterlee
well dont to wetherspoons the five quarter staff who won the award for wetherspoons best charity and community pub of the year. out of nearly 800 pubs peterlee won. also well done to the five quarter staff who have won the regional c.q.s.m.a trophy 7 times. this is where mystery shoppers visit the pub and score them on service cleanliness and food. also well done to the five quarters for getting 4 greens on their retail audit. this is the highest standards you can get. i have never seen any members of staff congregating on the table nearest the kitchen infact i would say they are constantly busy particularly overlunch times and weekends. however the staff will be allowed breaks and will sit and have something to eat so perhaps zigwad has got his wires crossed when he has wrote his comments.
13 Apr 2009 10:37