The Sidewinder, Brighton

Oh dear. A perfectly pleasant evening was spoilt by the scant disregard for beer and customers shown by the staff in this pub.

After ordering a pint of LSD, I noticed that the beer had a strong vinegary taste. A quick check with the other lads in the group (all beer veterans and one the manager of The Greys), confirmed that the beer was indeed suspect. This was a fact the bar lady would not accept when I explained it to her.

After calling her manager, I was then told in no uncertain terms the beer could not be off, as nobody else had complained. A sample of the tap confirmed how the beer should have tasted, but still the �Manager� rejected my cause. Only after a good five minutes of argument, during which I noted I would rather not be standing arguing the toss with him but enjoying my beer, did he finally crack with a something of a patronising air.

In short, nice looking pub, but with staff clueless in both their knowledge of beer and customer service. Be warned.

30 Jan 2011 12:02