The White Bear, Masham

Very disappointing visit to The White Bear @ Masham today. Main food was very good, i.e. steak and ale pie, pasta bake and scampi. However, the salad was very poor with one lettuce leaf and one tomato with no dressing and the chips were frozen! The garden peas were dry and hard! Most good country Inns serve �proper� chips!

The lady who waited on us was miserable and unpleasant and made us feel bad because we asked for tartar sauce as well as tomato ketchup! She made a loud comment about us wanting �both� On serving the food she did ask the whole table if we wanted any sauces but walked away while we answered-hence the two journeys that seemed to upset her.

At the end of our meal the �emergency door� in the restaurant area was wide open-we asked for it to be closed because we were �freezing� due to the ice cold wind tunnel from the door but were told that the outside tables were being brought in! On bringing the tables in the staff decided to rearrange the dining room and at that stage we decided to leave due to the noise of tables being scraped around the room and staff shouting instruction to each other-very unpleasant environment.

We are regulars to The White Bear and hopefully this particular days complaint is a one off! However it has to stay as a �one off� as any more complaints of this nature will result in us all going elsewhere for lunch!

Also, being Christmas and the weather outside was cold wet and windy we were all surprised that a mulled wine was not offered for sale.

30 Dec 2011 19:00