Kings Arms Hogshead, Colchester

For some weeks now things have been looking up in this Pub. The Gents toilet doors have finally been repaired (how many months/years did this take) and there are now a good number of cask ales on sale which rotate quite frequently? Well done to somebody for finally recognising what the regulars of many years and drinkers of fine ales actually wanted (there are numerous hostelries in the town that sell Eurobeer which all tastes the same, lager that is).
On the downside however, music is played so loud at times that the clientele have to shout to be heard. Can't expect everything I suppose!

20 Apr 2009 14:38

Kings Arms Hogshead, Colchester

This used to be a great pub until Greene King bought it however there is still a good atmosphere with people coming and going all of the time.The Gents toilets are a bloody disgrace, the doors won't close and have not done so for some time, it wouldn't cost much to fix this but I suppose the cost would eat into GKs profits!
Last Friday evening the Morlands and another beer went off at the same time and it took 20 minutes to get them back on again. Poor bloody show. We constantly hear that pubs are not making enough money but what do they expect when they don't have what you want? Customer service, ha!

27 Jul 2008 09:02

The Old Ship Inn, Heybridge Basin

Reserved a table for 1400 hours. Arrived at 1350 hours, the table was empty and was told it would be relaid. After asking for it to be relaid on two occasions after initially arriving, at 1430 we got fed up and left. The bar staff were like headless chickens, working hard but there was nobody directing them. A customer complained that he his party had been waiting one and a quarter hours for their meal.
Obviously a pub managed by someone that relies upon its location for its business as opposed to giving a satisfactory service or concern being shown for the customers.
The manager/owner deserves to fail and I hope that he/she does as it appears he/she is totally incompetent in managing a premises such as this.

29 Apr 2007 19:16