The Boars Head, Herongate

Slow service, overcooked and tasteless steaks, had to chase bill and waited more than 20 mins because of till problem. Ended up offering my contact details as 3 year old grandson needed to go home to bed. I did not raise my voice or swear but manager told me he did not like my attitude. We should have sent sub standard food back but we did not want to wait even longer. Manager would not therefore reduce cost of meal so make sure you send meal back if not happy. There are many good Chef and Brewers but based on this experience, this is not one of them.

11 Feb 2012 22:47