The Deramore Arms, Heslington

Nice pub with some good food - I'd only heard good things from my friends, so went there for the first time recently. Unfortunately the landlord who owns it is extremely unpleasant and was very rude to me when I made a polite complaint about my vegetarian dish. We were ignored for the rest of our stay in the pub, apart from him sitting sulkily in the corner, drinking a pint and glaring at us every now and then. When an identical complaint was made by the people on the table next to us, he was equally rude to them and clearly thought we had put them up to it. I won't be going back, not because of the disappointing food but because of the terrible service and general courtesy we received while there. Perhaps if it changes hands and that man leaves, as it's a nice pub in a nice location, but on a matter of principle, I won't be returning.

20 Mar 2011 17:16