The Blue Anchor, Lancaster

Avoid this place.

We visited on a Saturday evening for food. Even though the temperature outside was boiling hot, all the windows were closed, which coupled with a lack of air conditionning made the place uncomfortably hot.

Our food arrived very quickly (within about 5 minutes), a bit too quickly for my liking, which probably means it was heated up rather than cooked fresh.

One dish (chorizo) was severly undercooked meaning that it was so tough it was literally impossible to bite through a piece.

The remainder of the food was of a poor standard - dry, chewy chicken and sauces with no flavour.

We asked the see the dessert menu but it never appeared so had to go and find one ourselves. We waited 25 minutes before we noticed the staff taking the desserts in the display counter back to the kitchen (probably to be displayed again the following day).

We then resorted to enquiring about the missing dessert and no explanation or apology was offered, only that they would remove it from the bill. How nice of them!

When we pointed out that we had been unable to eat the chorizo we received a somewhat blank response and had to ask for it to be removed from the bill.

A large propoertion of staff were either rude, arrogant or simply ignored you.

I'll say it again, avoid this place.

28 Jun 2009 20:47