The Plough and Furrow Inn, Smallfield

My partner and I are local and have been going to this pub/restaurant for the last year. We used to love meeting there with family and friends and regularly took the children there for an amazing roast on a Sunday. We thought we'd let the new owners settle before we visited, first time back was last week. So many people have had such bad things to say about The Plough in the last few weeks but we decided to take no notice and even thought it might be down to people not liking change. My GOD they weren't wrong!! Firstly we visited to have an evening meal, the man behind the bar was polite and quite nice really...not bad...until we met the red haired waitress, she was so rude, made us wait ages before coming to ask us for drinks and then even longer to take our orders, when we asked how the meat was cooked we were told 'it comes how it comes', total shock by now, we didn't speak to her again, not even to tell her about the raw chips, food was not even to a satisfactory standard and looked as if it was thrown on the plate, I mean...who can't cook chips?!!!....thought fair enough maybe she's having a bad day. We went again a few days later just to give it the benefit of the doubt, same again I'm afraid except food was worse, waitress was even ruder, couldn't get more than one drink, completely ignored us so we paid and left. What a horrible, miserable, rude woman. The other staff were nice enough I might add. I don't like the decor, it's all a bit mis-matched but each to their own so it doesn't bother me too much. No kids playground and no fruit/quiz machines. Would not recommend unless you want poor quality food, one drink and to come out feeling like you want to hang yourself. I am so disappointed.

19 Oct 2014 20:47