Fleur de Lys Hotel, Cranborne

This is a shabby country pub with pretensions. the restaurant menu is a single photocopied sheet with 'specials' chalked on a blackboard; it specialises in fish and game which are well cooked and presented. That's the good bit.
Service is terrible. there is no welcome, the barman seemed sub-normal. we waited 30 minutes before even a hint that our meals were on the way and a further 5 mins before they arrived; accompanied by the smallest dish of vegetables (to be shared by 3 people) that I have ever seen. Or ice cream desert took 10 minutes to arrive! prices are shockingly high. decor is dark, furniture uncomfortable. The gents' loo is scruffy, the single cubicle door doesn't shut and the toilet roll was on the floor.
Sometime after going there I spoke to a friend who had been there the week before and had a similar dissapointing experience.

15 Dec 2009 17:40