BITE user profile - jolymmes
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Username: jolymmes
Age: 63
Sex: ?
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I go to Dolphin Inn about once a month, as I used to live in Betchworth and loved the pub for its wonderful friendly atmosphere and character. Last month we along with friends went for dinner, and witnessed the most awful debacle with the Landlady screaming and fighting with a customer. She had to be restrained, taken away, but returned 10 minutes later to another awful slanging match. Her husband screamed at the staff not to serve her, and the entire evening ruined. We walked out in disgust, and WILL NEVER GO BACK AGAIN.
We have loved the pub for years, but have to say this last tenant has been just a disaster. we hear from all our friends who still live in the village that there have been countless episodes with this woman Angela, permantly drunk, and upsetting scenes with her bahaviour. Police being called, and generally appalling behaviour by a Landlady!
We have never expreienced anything so dreadful, and for all the people that compain about some of the customers behaviour, should take note that nobody can be as bad as this woman.
We certainly wont ever be going back to this pub, nor sadly the Red Lion, whos atmosphere is as dull as dishwater, and another pun ruining the wonderful village of Betchworth. Very sad times......everyone go to the Running Horses in Micklemham - now that is a wonderful pub, and you will never see such behaviour there, and see how a proper pub should be run! Joanne
24 Sep 2010 11:52
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jolymmes has been registered on this site since 24th September 2010
The Dolphin, Betchworth
I left a review many months ago, and vowed never to go back, after witnessing the landlady turn on several customers.. But we had heard that the refurb was worth looking at, that she is never really about and leaves it to run without her. The refurb did not dissapoint, which I do have to say is excellent, and congratulations on this.
But sadly, that is where is stops! We went down on a Saturday afternoon, expecting to see it packed after the local shoot, something we enjoyed very much, and it was almost empty! Apparently, she has been at it again, we got chatting to one of the regulars, who told us the latest batch of slanging matches between the landlady turning on customers very drunk, threatening behaviour. Even a nasty incident on the first night of opening, has kept many locals away!
Youngs what are you doing?? the pub looks great! But there is No atmosphere, No community spirit, No happy faces, and one person successfully running this pub into the ground. It just doesnt make any sense?
The sadness that Betchworth has lost its greatest asset due to the inept running of this beautiful pub by this appalling landlord, management, area manager, and the incredulous ignorance of Youngs still amazes!
Youngs wake up!!
PS. I must say after reading some of the reviews here, and clearly one or two out for revenge. I dont think there is a pub in the united kingdom where someone doesnt swear! (possibly attached to a convent) no wonder Youngs dismiss some of the comments. PLEASE STOP! it makes it tough for genuine reviews, with genuine complaints, and the genuingly appalling state the Dolphin is now in.
Joanne Lymmes
17 Feb 2011 18:34