Black Horse, Pluckley

Echoing previous comments concerning the Black Horse, this pub seems to generate an atmosphere of disinterest and possibly aggression towards customers.

Recently we planned to enjoy a family evening meal at the Black Horse. Upon entering the bar area we were greeted by the sight of bar staff slouched over the bar engaged with what I presume to be other staff members, in �fruitful� conversation using language that was totally uncalled for and out of place.

To then encounter a free roaming Boxer dog (which I believe belongs to the pub) which had to be manoeuvred past before reaching the bar led me to consider that this might not be the best place to spend our evening.

At no time during our brief attendance at the Black Horse did any of the staff ask if they could help/assist/serve us, being far more interested in continuing their own conversation. Attracting no attention from the pub�s staff we duly departed and made alternative very acceptable arrangements elsewhere.

Reading a number of comments concerning the quality, or rather lack of it, of staff, service, food and management I consider we probably had a lucky escape.

We will certainly never be visiting this pub again and I would not recommend anyone else to do so either. Clearly a major problem exists concerning the management and running of the Black Horse.

28 Aug 2009 15:47