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Username: happyperson

Age: 58

Sex: ?

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The Compasses, Tunbridge Wells

My partner and I visited this pub about 2 weeks ago and I have to agree with the two most recent postings. I believe that the young woman in question is actually the Manageress! (as she was the only one out of all the staff with a sour face!) An incredibly rude person who oozed coldness on a major scale. Not being locals we were also eyed with distaste, she was also unpleasant to her staff which was a shame as they could have taught her a thing or two about customer service as they were all very friendly. We decided to stay for a second drink as the sour one had decided to go upstairs and our second drink was served by a pretty younger member of staff with a cheerful smile on her face and the atmospher changed from being frosty to pleasant.
We were told by some of the locals that the manageress has delusions of grandeur, which i can honestly say was clearly on display when we entered this establishment!
The Compasses is located in a beautiful area and the pub could have a good atmospherE (if the manageress stayed up stairs!).

16 Sep 2008 13:03

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happyperson has been registered on this site since 16th September 2008