The Star Inn, Tickenham

my partner and i and his mother went to this pub for sunday lunch
21-11-2010. we found the menue very poor but settled for roast dinner
and if you had a sweet when you order you get it for �10. When the meal was brought to our table i was quite shocked with what was on the plate, there was this little mountain of meat which was hard and dried up all round the edges and not much better in the middle, then i was curiouse as to what was under the meat that made this little mountain,it was 3 little roast potatoes, except they were not roasted they had been deep fat fried,and on top of that it was cold. I was going to hand the meal back and ask for my money back, but my partner and his mother said lets just eat it and we now not to come here again, so we tucked in as it happens one of the staff came over to ask if everything was o.k. so we told him no and what we thought of the meal, he went and told chef, then one of the bar staff came over and said the chef has got another beef out and it wont happen again so just to let you no your complaint has not been ignored and something is being done about it.Chef did not even come out of the kitchen to apologize,there was no offer of refunding any of our money or a coffee or tea on the house we were not the only ones to complain i over heard anothr table saying pretty much the same thing, also the place was freezing when i commented about it they said the heating had been put on but it takes along time to heat up.this was about 12.30 mid day. surely it makes sense to put the heating on to warm the place up before they open the doors to the public, who wants to on a cold day go into a pub for lunch and have to sit ther freezing cold with ther coat on while there eating. would definitely not recomend this place to anyone.

21 Nov 2010 19:58