The City Pride, Isle of Dogs

Well its about time to call time at The City Pride. Having been a regular customer for some 15 years the latest drunken bar man episode is enough.
I dont mind if the staff have a drink with you. That is fine but for a young member of staff to be totally out of their tree and trying to get you pay for someone elses drink (which is another story) and then been abusive is another thing and then for the little manager to slam your money down and walk of cursing in french is just about it.
One would have thought after the drug fuelled sex den incident earlier this year Glendola Leisure would have installed a stable conservative manager. Hmmmm, no.
Such a shame that a local pub that has been enjoyed over the years has gone this way and no longer appears to care about its customers. The decline in foot fall has been a steady one. Is it the three price increases this year? The adequate food? The Camden attitude? The tip jars on the bar? The poor (it always has been) wine selection? The attitude of the management team? Could be a combination of everything.
I do know one thing that is not right and that is when one misses the last orders bell because one is assisting the staff to calm down and quietly remove an irate customer (any of the above) and the manager then refuses to serve you that last order because you missed the bell! That is not right.

So to sum up as it sounds like I am ranting. OK pub to pop into for a pint and a smoke as the outside area is well covered and has a bit of heating. Just dont go expecting any sort of customer service. If you want that then try...... hmmm, not a lot of choice. Try the Urban bar on a Friday night. Great entertainment and a late license.

Cheers

26 Nov 2010 15:01