The Forth Hotel, Newcastle

Be very careful of the Blonde (female) Manager working in there if still working here from around Dec 2010. I was short changed at the bar when handing over a �10 note. I had just drawn it out of the Bank so I know what I was giving over. I ordered a drink and was given change of a �5.00. I pointed this out to the person but was rudely told, "I was mistaken, 'I was in the wrong'. I ask her to check the till where she then became nasty and refused, so I asked for the Manager she told me she was the Manager!! I was so shocked! that this person could act in such a way. Eventually I was given my money back but then took the drink away I was so embarrassed as I felt I was being accused of being dishonest. This happened last December in front of my Mother whom I was visiting Who lives in Central Newcastle as I now live Brighton. It was supposed to be a treat. I hadn't been back to my home town for over a year and my mum wanted to show me the new Forth. Well, with Manager's like that with attitude, I certainly won't be back. I was given no apology. I wonder if this particular person has short changed others. I used to live in Central Newcastle myself but I also spent eight years in Islington, London as a well as Brighton. Bar Staff have never tried it on! I only hope people like that eventually get found for the good of the public. So you've been warned. I should have written to the Head Office but maybe writing this was a better idea.

23 Aug 2011 02:25