The Fox and Raven, Chelmsford

A lovely sunny day, with my wife, daughter and grand-daughter, looking forward to relaxing and pleasant lunch at The Fox and Raven. It was not too busy, but there were plenty of customers enjoying the weather.

My grand-daughter's children's steak, despite being asked how it should be cooked, came out like shoe leather. We ordered a replacement sausage dish thinking it would come out quicker. It didn't!.

My daughter and I had the burger which was really overdone, but my daughter did not want to send it back. My wife would not comment on her meal as she was already embarrassed by this time.

For me, I would have sent it all back. Waitress and Assistant Managers comment were that the children's steak had to be well done, and burgers had to be well done. Well, I think that I was well done!!

On settling up, I told the Assistant Manager what I would and would not pay for. This was done, and without any apology, we left. NEVER TO RETURN! but then I don't think they care anyway.

Recommendation: Find somewhere else, but regrettably in Chelmsford, there are few establishments you can really depend on for consistency and value.

6 May 2011 15:45