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gegebenenfalls has been registered on this site since 14th July 2009
Edwards Bar, Hammersmith
Disgusting service, and poor resolution.
Purchased 2x lunch which arrived late (and therefore cold). Bar was not busy.
Returned food to bar, was offered replacement (accepted).
Replacement food was microwaved and returned - unacceptable. Confirmed through cooking staff placing additional cheese OVER tomato sauce already applied, burger (which had a SAMPLE [not a BITE] taken out of it) was sitting there.
Didn't want to ask for a full replacement as one could have well ended up with cooking staff applied 'special ingredients' (a concern in pubs).
Disappointment to the extreme.
14 Jul 2009 14:03