The Embassy, Islington

�I have not had the misfortune of visitng this establishment but would like to let you know how I got on when attempting to reserve an area. I sent an email to Embassy (along with several other bars) to check availability for my birthday. I received a phone call from the "Director" Franke Lambe who I could barely understand / hear on the telephone because of the volume of noise in my office. I had to ask a couple of times where he was calling from, obviously having enquired at a few venues I wanted to be sure who I was speaking with! Anyway, after tiring of his aggresive tone and general rudeness I said "Don't worry about the enquiry thank you" to which he responded "Get your facts straight you stupid b1tch" and hung up. Nice! Wonderful customer service... I certainly won't be visiting this bar and will be telling everyone I know not to either.�

6 Dec 2007 15:16