The Dolphin, Betchworth

I've been going to the dolphin on and off for 6 years. I agree that changing managers makes it difficult for continuity of service and care. Having said that, I have found the current encumbents to be more interested in drinking than ensuring customers are being served.

I recently witnessed the landlady having arguments whilst under the influence with staff, customers and her partner. It felt that I had stepped into scenes from a soap than a place to relax and enjoy conversation. The excessive drinking of the landlady will pull the Dolphin down even further and the sooner Youngs takes action the better.

The food is ok but seriously overpriced and there is alot of competition locally with better food.

There are lots of bar staff and they seem to be constantly changing or perhaps it's because they aren't on the same nights. I find this is deterimental to fostering a "local" feel for those who don't go there every night.

The pub is in a great location just need Young's to put in great management that bring on the staff and the quality of the food and it will become a great pub too!

7 Mar 2010 15:08