The Grange, Ealing Common

Went to the Grange last night, having not read any reviews, or even looked at a website, so I went with zero expectations. I'm glad I did, it softened my dismay and disappointment. The bar was fairly busy (for a monday), tho the dining room appeared empty. After ordering a bottle of ok ish white wine my girlfriend and i moved to the dining room. At this point all was ok, till what i can only describe as " the fawlty towers affect" took over. . .
We were badgered into ordering after only a few minutes, when our food arrived it was wrong ( computer error), we then waited for an age for it to be re done and it was overcooked when it arrived, mid conversation and mid meal they tried to clear our plates, and all the time we watched the staff chat and discuss the thousand things they had to do, apart from one poor lad who was running around like a looney for the twelve customers in the dining room. Not once were we asked if we were happy or satisfied and when we asked for the bill we even had to wait ages as the barman had to leave the bar to take our payment. . . wont be going back

9 Mar 2010 15:47