The Builders Arms, Kensington

the new manager seems to have made a big difference. I like how the seating area have been rearranged to create additional space. Like the what he has done with the light (light/candle on every table main light dimmed a bight) the menu has changed eventhough some of the stuff on it is not of my taste it still looks good. The bar service has become better but slags at time (mainly when people pay by card, and the small chip and pin device take for ages ) would suggest they try serving other people while they wait.

10 Nov 2005 17:15

The Builders Arms, Kensington

I have been regularly been going through the pub. It seems in the last couple of months it has take a turn for the worse. Bar staff are really slow at serving drinks, they seem to be chatting among themselves more than anything else. The Assistant manger (how is trying to apply for the manger job) is a Muppet. Half of the time instead of helping he seems to be getting drinking with the crowds. The food is okay but they do tend to be in a habit of closing the kitchen quite early. It�s a shame really, it has a potential of being a good pub but they need to getter better/different staffs. Get the old manager back, he knew how to run the place .

8 Sep 2005 14:10