The Goldhawk, Shepherds Bush

Such a shame to see what used to be a great pub go down hill!
We have been frequent visitors to the Goldhawk, particularly for their great vegetarian Sunday roast and chilled out friendly staff.
Went yesterday for the first time in a couple of months and will not be returning again.
Staff have changed and they all looked miserable and like they couldn�t give a toss. Was told there had been 4 changes in management in the last 6 months - it shows!
The menu has been totally changed for the worse, half of our order ended up being refunded with a casual and insincere apology as the soup was cold, other items were not as described on the menu and there was a big thick black hair in my pie - after waiting 10 minutes for the replacement pie I was told that they had run out of them so I ended up going hungry while the rest of my party finished their meals and swiftly moved on the The Stinging Nettle down the road which was much better!

31 Jan 2011 11:33