Crown, Hornchurch

I am a member of this pubs staff- all i can say is that these people do not really know our pub regularly we have a packed house with the many live bands that we have performing.
As for the comments about staff one of a bar staff actually won the time FM 2005 barmaid of the year award where she went up against many other pubs and their staff in barking dagenham and havering. Our staff have all passed customer service Nvqs and maybe we are old fashioned in our views but we treat customers exactly how they treat us.Respect where respect is given.
Replies to other comments that have been made _
Jackrum actually hasn't got a good word to say about any licensed venue he has commented about.
The anonymous writer from the 2nd December your comments about the managers they are not managers they are landlords there is a difference- they have been in the business many years and you obviously dont have a clue about running a "local" pub.
The anonymous writer for the 11th September - beer can not go through the barrel a few times its impossible and again impossible for glasses to taste of other drinks all glasses go through a approved glass washer and washed with approved glass wash detergent and rinse aid after every use.

3 Jan 2006 06:24