The Kings Arms (Hungry Horse), Bagshot

Aggressive pub manager and bad food. I went here for lunch with my folks. They had chicken that was like rubber and coated in some wierd spice that tasted of chemicals. We weren't going to say anything, but were asked by a watress if we were enjoying our meal. So we said that to be honest we weren't and couldn't eat it. We were then confronted by Miranda the pub manager who very aggressively "told us" repeatedly that the chicken came pre-spiced in a packet that they just heat, so it couldn't be something they'd done to it. In the age of celebrity chefs on TV showing that even cheap food should meet a minimum standard, it is amazing she could think this an acceptable response. But really it was her aggressive approach to what as a very mild complaint from a family that was most distressing.

30 May 2011 16:22