The Cittie of Yorke, Holborn

Extremely rude staff and manager. Amongst an order of several drinks, I was served the wrong beer for one of the drinks by mistake. Both staff and manager refused point blank to correct the issue, with the manager informing me "either pay or get out". This was a totally unacceptable response and shows a total lack of respect for customers. And this was from the man I once went out of my way to inform him discretely that there was an issue with something in the gents toilets. Myself and all of the colleagues in the company I work at over the road will never be drinking in this establishment again. I suggest you go elsewhere if you want anything resembling acceptable service.

8 Apr 2013 18:33