The Dolphin, Betchworth

i have read quite a lot of the comments that people have written about the dolphin! personaly they made me feel quite sick.
i can understand how people feel about the dolphin changing hands so often, because it is a pain, for both the locals and the bar staff.
But i would like to ask all the people who say that the dolphin food is shocking and not good enough why they had so many people in today and have had lots of people in for the last couple of weeks, even with the january blues that everyone seems to suffer from! on sunday they had people waiting for ages just for a seat to eat, no one cared that it was taking a while because they liked the place!
And as for the service i have to say that it IS good, they make an effort to try and help out, they take the comments into concideration.
And i think the word LOCALS says a lot, they are locals, 95% of them live in buckland, betchworth and brokham, and i met someone today who had been coming to the dolphin since they where dating, and i'd say he is about 60 years old now. the locals make the pub! i dont understand how people who obviously dont ever come to the pub can slag it of, now the new managers have settled in things are woking a lot better, the manager has a good relationship with the staff AND anyone who walks through the door.
Yes sometimes things go wrong like in every business. But if your business made a mistake would you want people to come back so that you could prove that it was a one off...
i can understand people saying that the locals can be a pain by the bar, but things are changing and everyone is doing there best to kick the locals up the backside and make them move out the way!!!!!!

so i say to all the people who are writing bad reviews to grow up and try and enjoy a good old locals pub!
and if you want to make a comment about the staff then like someone else said.....say it to their faces because im sure they will take everything in and change, which i know that the language behind the bar is now non egsistant.
everyone is warm welcoming and the food is good! so everyone just chill out and enjoy the dolphin because it is a good decent pub, if you dont like it dont come, go waste your money at a pub where the staff aint nice, dont listen to what you have to say and who dont give a toss as to what you think! if you want the opposite then come to the dolphin, where the food is good and the atmostphere is good

im sorry ive ranted on but ive been reading the comments and my blood has reached boiling point

27 Jan 2010 19:42