The Swallows Return, Worthing

Went to Swallows Return a couple of weeks ago and decided to have a meal. Service from the waitress (if you can call it service) was appauling. Unable to communicate, clearly not bothered about customer service. My meat was tough, food cold and had been given a dirty spoon for desert.
We have complained and funnily enough, heard nothing back.
It is not the first time that we have had cause to complain about The Swallows Return. We even asked to see The Manager on the last occasion and he refused to come out to talk to us.
No wonder the staff have a "don't care" attitude.
We won't be going back and I've told all my friends not to bother.
Lets hope they can ride the recession - alternatively, get another Manager in there who knows how to manage the team and keep them motivated.

5 Jul 2010 10:38