The Ferry Inn, Wilford

We had recently had a Christmas meal here and I must say that I experienced the WORST service I have ever had to endure. The bar staff were slow and didn't know which of the wines on the menu were red and which were white. They also struggled to find the spirits when ordered. On top of this they had run out of a lot of the wine on the menu, including the Wine of the Month displayed on chalk board behind the bar - citing a missed wine delivery as the problem. Then the food. The food was exteremly poorly cooked and displayed. The waiting staff did not have the slightest idea what they were doing. Drinks orders never arrived - the waitress didn't even know what Staropramen was - it was one of their main draft beers behind the bar. A person on another table has their meal tipped over them. The manager was the only competent person in the place, but of course she could not do everything. This was supposed to be a nice family Christmas meal, but was totally runined. The food was not cheap by the way. Very disappointed. On the plus side - the Real Ale was well kept and the wine (when available) was good quality.

12 Dec 2007 11:05