The Sportsman 'Time Well Spent', Mogador

I have eaten and drunk in this pub for many years here and there. It is especially nice after a dog walk. The food and the setting lovely and i have enjoyed sitting in the beer garden during the summer. However... today i visited following a walk with my dog and family. The pub was busy with it being New Years Day and the atmosphere buzzing. Sadly I had to make a complaint to the manager about a minor problem with my food which i initially would have been able to overcome as it wasn't a great problem. The issue I have and the complaint i have made and am commenting on is the appalling attitude of the manager towards my situation.
He was patronising, rude and extremely arrogant which saddened my family and myself.
I just hope that this great pub and the rest of the staff are not affected by the great lack of customer skill and management that this man has.

1 Jan 2012 15:50