The London Hotel, Llandudno

I have been in this pub many times, and not once have I had a hello or a beer from the owners, even though they recognise me and know I have spent a considerable amount of money there.
I suggest the owners go on a customer service course because I am not alone in my opinion. This is a nicely decorated pub in a really good location, shame about the people running it. I will never drink there again.

7 Jun 2008 14:17