Royal Oak, Dorchester

As a local I used to come to this pub very often, however one incident in may this year (2009) means that I shall never return again to this wetherspoons. I shall not go into details as it will simply take too long to explain the situation, but my friends and I were treated absolutely disgracefully by the staff over a minor matter. They were extremely rude, abrupt, had an attitude and did not care to listen to our problem. Unbelievably the manager was the most rude of all!!! I seriously advice training or re-arrange of the staff. I have never encountered such awful treatment in all my life! Such a shame as otherwise the pub could be quite nice however I advice you to stay clear of this branch if you want to be sure to have a nice evening and service.

10 Jun 2009 21:13