The Roebuck, Hampstead

This pub is awful avoid like THE PLAGUE. My Cousin and I booked a room in this place for our 30th Birthday and paid 100 pounds deposit 2 months in advance. The DJ phoned the venue 4 days before the event to confirm details and the Manager of the bar said that we were not allowed to have a DJ. When we made the booking we doubled checked we could have a DJ and it was obvious as the pub told us they had a PA system we could use.

We phoned the Manager and she was rude and abusive. It's been really stressful and the management of this pub have treated us like **it. We would of brought 50-60 customers to their bar but they have doubled booked us and not even informed us that we could not use the venue after we paid a deposit two months ago. They were then rude and abusive and threatened us saying they have big bouncers who will not let into the pub if we try to enter.

Anyway food is overpriced and poor. Bad selection of drinks and very very rude bar staff and management.

In a phrase " avoid like the plague " and go to a pub that values it's customers not one that treats them like crap. Please tell all your friends to avoid this awful bar.

28 Nov 2008 17:53