O'Neills, Earls Court

Disappointing service ordered 2 roast dinners were told 10 mins later this would not be possible as there were no vegetables surely this should have been taken into account before taking our payment ? two meals arrived when three were ordered ,my mum had to wait 20 mins for a steak which was not cooked .bad communication with staff with the exception of a male bar person who was very sincere and offered a free drink.I have been to lots of o neill bars so not put off pub just would never eat in this one and it was my bday hey ho :)

4 May 2009 20:17