The North Star, Hook

Such a shame!? With a recent vivsit to what used to be a very good pub, my wife and I left feeling very dissapointed.
The food served took over 40 minutes to get to us and looked and tasted just awful! Clearly just slopped onto the plate it was obvious that no attention had been paid to the presentation. A huge difference to our last visit only 2 months ago.
The staff serving were clearly unhappy with their jobs and made no effort to hide it!! Moral within the work place was clearly very low and this made for an uncomfortable atmosphere.
As for the drinks.....well two of the real ales had gone which was a real shame as I know John the barman took much pride in them when he worked at the pub, and it is sad to see the lack of pride that is so evident now. I wonder if the land lady has anything to do withn this??? leaning at the end of the bar clearly drunk, swearing and mouthing off to the staff or anyone who would listen does not create the atmosphere we wish to eat and drink in. Highly unprofessional. We will not be revisiting...Such a shame.

8 Oct 2008 18:38

The North Star, Hook

A decent pub with decent staff, most of which are very hard working. A well run kitchen, with a proven track record. Good food and presented well. The NOrth Star has a friendly atmosphere to drink in and everyone there was very friendly during my last visit. Kitchen gets very busy in the evenings now, and have had to wait slightly longer for our meal, but we were informed of the wait at the bar. overall a really great pub with really great food ~

13 Jul 2007 16:46