The Wheatsheaf, Shedfield

In reading the comment left by BITE user karenf14small I feel the need to respond to this review as I consider it unfair. I frequent many real ale pubs and would not be considered a 'local' in any of them, being quite happy to sit at the bar with my drink watching the world go by. Assuming I have this particular customer correct I was in The Wheatsheaf at the time of his visit and observed him continually wandering off from the bar in the direction of the toilet and the garden, never really settling at the bar to order a drink. A few customers came in which the barman served in turn. All I can say that as it was quite busy at the time and the fact that this particular customer did not stay at the bar to order his drink how was the barman supposed to know exactly when it was his turn to be served?

As I have stated before I have visited many real ale pubs and have had my share of bad and slow service, which I agree is unacceptable. However, what I find more unacceptable is when customers verbally abuse bar staff even when they consider it �justified�.

26 Jul 2010 12:39