Tudor Rose, Coulsdon

Fab service and food and very clean, I would definately recommend The Tudor Rose!! Steer clear of The Fox just up the road - staff with no manners and very poor service!

2 Sep 2011 15:54

The Fox, Caterham

Having walked into the pub, one couple were being served at the bar, there were no other people waiting to be served. Whilst we were wating for the barman to finish serving them a group of 3 others walked in, they were obviously known to the barman. Instead of seving us (we had waited about 5 mins by this point as the barman also had to answer the phone)he served the people who walked in after us. We did not say anything as we did not want to cause any bad feeling. Meanwhile, another person came to the bar and beyond our belief the barman was going to serve him instead of us. My husband then shouted over our order and the barman served us first. There was no apology from the barman, he did not say please or thank you - we did despite the terrible service! We came to eat at The Fox but after such diabolicle service we had our drink and left. I could understand if the bar was busy but there were only 2 other couples in the pub when we arrived and both of them were seated with a drink. Therefore I find it inexcusable that the barman ignored us to serve evidently 'regular' customers and not to use any manners. We were planning to have pre-dinner drinks followed by a 2 course meal with wine - thankfully we were made very unwelcome before spending our money which enabled us to eat at The Tudor Rose where great hospitality and good manners were displayed at all times. Our visit to The Fox was beyond 'very poor'!!

2 Sep 2011 15:50