I only rate this pub a 2 as the staff keep it going i very much agree with user regular12.
you see i used to work at this pub so i no first hand exactly how disgusting the managers behaviour is.
i have made a complaint to his manager and sent the email and following doing so about an unpleasent visit i was told by this terrable man that i am barred. i dealt with my sistuation in the correct way on the night i was NOT rude to him at all i just asked for my drink to be changed as the coke was flat the drink costing over �3 and he refused he said it was flat because i had ice in it. i replied with ok well im not drinking it we will go somewere else when everyone has finished walked away and left it at that. the next day a customer complained the coke was flat and he changed it straight away. so rather than making a scene in the pub i thought i would finally tell his management everything he had been up to and every last bit was the truth.
my out come from this .. ?? so far i feel i have been completley ignored and resulted in being barred from the pub because the manager didnt like the fact someone has outed him. i am missing out as it is a local pub which is close for everyone to meet.
7 Mar 2012 14:36
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Hayloft, Giltbrook
I only rate this pub a 2 as the staff keep it going i very much agree with user regular12.
you see i used to work at this pub so i no first hand exactly how disgusting the managers behaviour is.
i have made a complaint to his manager and sent the email and following doing so about an unpleasent visit i was told by this terrable man that i am barred.
i dealt with my sistuation in the correct way on the night i was NOT rude to him at all i just asked for my drink to be changed as the coke was flat the drink costing over �3 and he refused he said it was flat because i had ice in it.
i replied with ok well im not drinking it we will go somewere else when everyone has finished walked away and left it at that.
the next day a customer complained the coke was flat and he changed it straight away.
so rather than making a scene in the pub i thought i would finally tell his management everything he had been up to and every last bit was the truth.
my out come from this .. ?? so far i feel i have been completley ignored and resulted in being barred from the pub because the manager didnt like the fact someone has outed him.
i am missing out as it is a local pub which is close for everyone to meet.
7 Mar 2012 14:36