The Lost Hour, Greenwich

Visited this pub for a bite to eat on a Saturday afternoon. We were initially served by a surly barmaid, who informed us there was no bitter on, just lager and cider. We were then pointed in the general direction of where the cutlery was and told to go sit upstairs, the food would be with us in 30 mins. Waited over an hour at a dirty, sticky table near the kitchen door, which was propped open. The food finally arrived and all 5 meals were wrong. Explained this to the waitress, who brought the chef, who said he had prepared what he had been told we had ordered. Aforementioned barmaid then appeared from downstairs and berated us agressively, claiming that we were lying about what we had ordered. Even when we offered to pay the difference, she continued to call us liars (quite why we would lie about such a thing was never actually established), to the point where we had no choice but to ask for a refund. This we eventually received. We ended up having a McDonalds. Absolutely unbelievable. This place does not offer a pleasant dining experience. If you read this and then visit, you really need your bumps feeling.

9 Feb 2009 12:27