BITE user profile - Westmalle
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Username: Westmalle
Age: 56
Sex: ?
Latest comments by Westmalle
I really want the new landlord to succeed, as he clearly knows his beer and puts in a lot of effort. However....seriously let down by the landlady's attitude and demeanour - rude and surly. A simple 'good evening' would be a good start. Jane and Bernie could be a little abrupt but usually humorous with it (at least Jane was). The new lady's attitiude is just plain unwelcoming. I'm sure this is putting others off as well and is losing the pub much-needed custom. Please, new landlady, work on your customer facing skills and I may come back as I've always loved this pub.
26 Jul 2013 14:17
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Westmalle has been registered on this site since 26th July 2013
The Retreat, Reading
Wow! What a transformation. Very friendly landlord and barmaid, good range of beers, and looking great after redecoration - in fact looking better that it's ever looked in the 40 years since I first went there - and it appears many of the old locals are coming back. Highest hopes for this iconic pub's survival since Bernie and Jane left. Keep up the great work, landlord!
8 Dec 2014 10:10