The Harcourt Arms, Marylebone

I visited this pub recently with friends, as we wanted to have a night out with other Scandinavians. What a mistake. This pub truly has the worst service I have ever encountered in England. The staff are very rude and arrogant.

The staff took full glasses off the table, and if we tried to stop them, they only grunted, gave an annoyed look and walked off. While having our first drinks, the manager came to our table and asked us to leave, as some of us were not drinking alcoholic drinks.

When we complained about the rude service to one of the waiters, this particular member of staff actually agreed with us. That probably tells it all.

The place has a small collection of Swedish cider and standard lagers. It does have a small garden at the back, but this was closed from early evening, as the place is in the residential area. The function room upstairs had two tables and a small TV screen which would not be suitable for watching sports.

I am embarrassed that this pub calls itself Swedish.

20 May 2011 00:18