The Stanhope Arms, Brasted

It was unfortunate that the posting below visited the stanhope arms during a short period when we had circumstances beyond our control, these have now been rectified and continuity has now been restored. I believe hohesty is the best policy and at least customers have a choice to dine elsewhere if they are informed of a long wait. I don't believe It is good business sense to keep taking orders and not able to provide a service. This unfortunately put pressure on the staff and no intention was meant to cause rudeness. I am aware we had a time when people had an hour wait when it was not busy, we had equipment failure at that time and tried our best to work around it until the problem was resolved several days later. This did cause long delays and my apologies to those people that may have been affected by this inconvenience.

The Landlady.

20 Sep 2011 22:47

The Stanhope Arms, Brasted

Please let it be known that the latest comments from 'friendlygiant' are from our ex-chef, Anybody that has eaten here in the last 2 years will know who this is. He obviously doesn't like the fact that we now have an excellent 'Qualified' Head Chef with fine dining experience. Please read 'friendlygiants' very own comments for this pub in Feb and March 09 when he was chef. Whoever employs him now will not be given a reference from us as fortunately he resigned just before he was 'let go'. As for his comments about our pub please come and see for yourself, we pride ourselves on cleanliness and our kitchen and toilets are spotless and the beer is well looked after. It's sad really, we thought he was a nice person, but it just goes to show how wrong you can be.

5 Apr 2011 22:06