The Spring Tavern, Ewell

Having started so well after the relaunch, this "gastro" type pub has gone rapidly downhill both in terms of quality and consistency of the food and the service provided. 4 times have we sent cloudy beers back only to have an embarrassing 5min conversation with a waitress that "that's what it's supposed to look like" or worse "we've been serving it all day".what happened to the customer always being right, especially as inevitably we are spending upwards of �50 on food in the same sitting. The food is at times nice and other times lukewarm, a shame as this was the best thing about the new place & the only reason we kept returning. Not anymore....this establishment has made the mistake of taking its local clientele for granted and other disgruntled customers, of which there are a few, will soon follow.

23 Mar 2011 00:02