Crown, Hornchurch

On 12 April 2016 (at around 8PM), I walked into The Crown and noticed that the Man City vs PSG football match was being shown on TV. I asked the barman (an overweight white English local guy in his 50s) if the pub would show the Real Madrid match. He pointed at the TV and he said 'Does it look like it?'. I explained that I hadn't been to the pub for a while and was not sure if there was a second TV screen (I was also hoping that he would switch channels given that there were NO customers in the pub at the time for reasons I now understand!). I told him that there was no need to be so rude given his words and the manner he delivered the message. He replied by saying 'F**k O*f'. I replied by saying that I would not step back into the pub and made a quick exit. The barbarian barman stared at me through the pub window even when I was on the pavement outside the pub. With cavemen like this serving behind the bar in English pubs, is it any wonder that so many are closing down. I am half English and half Spanish and I am sure that this behaviour would never be seen in Spain. It is shocking and I will cheer when this pub closes down. DON'T GO TO THIS PUB IF YOU VALUE GOOD CUSTOMER SERVICE. PS In my previous visit to this pub some time ago, the Guiness wasn't that great....I suspect that The Crown doesn't clean its pipes very regularly!

12 Apr 2016 22:32