Brockley Jack, Brockley

Just to add to my below comment, the 40 minute wait was especially annoying as there were a grand total of 19 people in the pub, most of which had already eaten. Why there was such a ludicrous wait i have no idea.

13 Nov 2011 15:24

Brockley Jack, Brockley

Went to the Jack yesterday for the first time and I must say I was rather disappointed. It's a stunning building and I quite liked the decor and my expectations rose due to the initial feel the pub gave me. Unfortunately, the service was terrible. When I got to the bar one bar person was serving the only other customer at the bar while another bar person was standing at the end chatting to a friend. I waited five minutes before another customer came to the bar who was promptly served by the bar person who'd previously been chatting. I was finally served and took a seat with my girlfriend to peruse the menu. Having originally set out for an indian we decided to try the curry on the menu. I went to the bar and ordered my food and sat down again. Half an hour later I asked how much longer our meals would be and was told five minutes. We then overheard a customer ask how long the wait on food would be and they were told 45 minutes. We'd not been told about this wait when we ordered our food. Ten minutes later the food arrived and, while it was rather tasty, it certainly wasn't worth a 40 minute wait. As a licensee myself I expect communication to be much better in a pub of such quality. Next time I'll walk the extra 10 minutes and go to Jam Circus.

13 Nov 2011 15:20

The Ravensbourne Arms, Lewisham

I'm the General Manager of The Ravensbourne Arms and thought I'd update you a little bit. The pub is now owned by the Antic Ltd group. We have 5 real ales on the pumps at any given time (The current list being: Purity Pure Gold, Brew Dog 5am Saint, Adnams Old Ale, Doom Bar and Thornbridge Jaipur) and they all cost around �3.20 per pint. We have a very impressive range of beers and ciders both on the T Bars and in the fridges. Our kitchen has recently opened and is serving between 4pm and 10pm Mon-Friday, 12pm - 9pm on Saturday, and a beautiful Sunday Roast between 12pm and 6pm on Sundays. I guarantee you won't be disappointed with the food.

If any one would like to contact me directly please do so on 0208 613 7070 or email me at [email protected].

Happy drinking!

14 Oct 2011 18:44