The Assembly House, Kentish Town

Why is such a lovely pub spoilt by rude,surly,and very poor bar staff ?
Huge victorian building with original etched mirrors etc
I visited on an early Sat evening to watch the Rugby,pub was busy but there were only about 15 people at the bar,and they couldn't manage that amount.
No idea of any form of order.
I stood and watched a barman start serving people that had come in after me (I had still not been served although clearly seen !),stop half way,get some food orders and take them to the tables,come back to finish off drinks, then take drinks order from others that had just arrived !!
I complained,and "I'm busy" was barked at me and told "there's the door"
I suggested they couldn't cope and was told to leave !
There is no excuse for such poor service in this day and age.
Owners/Brewery should get rid of manager and staff and start afresh !
Will not be visiting again for sometime and will dissuade anyone else who may be thinking of going there !
Shame,cos it's full of potential.
My score of 5 is for building only !!!

2 Mar 2009 17:56