The White Horse, Salisbury

This pub is a little gem. There's plenty of room, which is rare for the area, the staff are friendly and the food is great. The pub is in two-halves, with a choice of sofa-style seating or dining tables and the open fires are great in the cold weather.

19 Dec 2007 14:45

The Way Inn, Basingstoke

I have been a regular visitor to this pub, but today was my last visit.

Some friends were at another table and the staff attempted to deliver an order for someone else, which they rejected. Unfortunately they still managed to tag the incorrect order onto the back of the correct order, which was left as there were a few of us waiting at the bar, who we believed may have ordered the lasagne that was waiting on the table along with the food the rest of us did order.

Sadly, when the staff realised their mistake, they accused me of deliberately posing as another customer in order to get the lasagne, which is ridiculous as I was sat at another table when they delivered the food and they were, presumably, referring to the attempted delivery, which was turned away and NOT accepted (by me or any of my freiends).

I've put up with a lot from this pub, at lunchtimes you often have to wait a good 15 minutes to get served, but I do accept some reasonable customer service and, perhaps, a bit of recognition of the money I've spent.

19 Dec 2007 14:33