The Fox and Hounds, Toys Hill

I had not read previous reviews before visiting this pub so went with a completely open mind and am certainly not part of any vendetta. My boyfriend and I had been many times before back in the old days when it was run by a friendly old lady and wanted to see what the place had become.

On first arrival we thought things were looking good. An interesting if not pricey menu up on the wall (�9.25 for ham, egg and chips!) and a friendly girl behind the bar got us our drinks..........then the owners appeared. Other drinkers in the pub disappeared one by one until we were the only people left in the place contemplating whether to stay for dinner.

The landlord and lady, their son and the chef then sat around a table next to us and proceeded to whinge about their customers. An unusual tactic for getting us to stay and order I thought. It was extremely uncomfortable and almost unbelievable. The rather cocky son was almost jubilent in telling his parents how he had told an old lady earlier that he wouldn't serve her a cream tea. It was at this point that I decided that they did not deserve a single penny more of our money. In these difficult times you should appreciate your customers and certainly not moan about them in front of potential ones.

What a shame such a beautiful pub has such an unfriendly atmosphere.

12 Jul 2009 17:28