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Username: NH11
Age: 43
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NH11 has been registered on this site since 9th March 2009
Username: NH11
Age: 43
Sex: ?
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NH11 has been registered on this site since 9th March 2009
The Swan Inn, Denham
What should have been a lovely meal ruined by the attitude and surliness of the manager, Mark.
The Swan Inn is a nice looking pub in a pretty village. Necessary to book in advance for sunday lunch.
We arrived and were greeted by the manager with 'What's your name?' I must have looked a bit surprised as he then asked 'Are you lunching with us? What's your name?' He then pointed to our table.
The meal itself was very good. The rest of the staff were very polite and attentive, clearing plates promptly and topping up drinks but Mark really ruined the experience for me. He certainly isn't a 'great guy' as quoted on their website and could do with a few lessons in basic manners and customer service.
9 Mar 2009 10:12